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History troubleshooting

Invoice History Missing

Missing invoice history usually means the browser storage changed. The draft may have been created in another browser, another device, a private window, or an embedded app browser.

Who this helps and what it solves

Who this helps
Users returning to MakeInvoice.ai expecting to see a previous local draft or invoice history.
When this happens
The user opens the site again and the invoice history appears empty or different.
Problem to solve
Local history is tied to browser storage, so changing browser, device, private mode, or clearing data can make drafts disappear.
How MakeInvoice.ai helps
MakeInvoice.ai explains the local storage model and helps the user return to the right browser or export important invoices sooner next time.
Where the product stops
The product cannot retrieve drafts from another browser, another device, cleared storage, or an embedded webview it cannot access.

Check the browser and device first

  • Open the same browser and device where the invoice was created.
  • If you used WeChat, Instagram, or an email-app browser, check that embedded browser again.
  • If you switched from mobile to desktop, the local history will not automatically follow.

Check private browsing and cleanup

  • Private windows may not keep storage after the session ends.
  • Browser cleanup tools can remove local drafts and history.
  • Some mobile browsers remove storage aggressively when space is low.

Prevent the problem next time

  • Export important invoices as PDFs.
  • Use a consistent browser for invoice work.
  • Avoid relying on embedded browsers for invoices you need later.

Best next paths

Why did my invoice history disappear?

Most often, the browser storage changed, was cleared, or the invoice was created in a different browser or device.

Can I see mobile invoice history on desktop?

Not automatically. Local history normally stays in the browser and device that created it.

How do I avoid losing invoices?

Export important invoices as PDFs and use a consistent system browser for invoice work.

Ready to continue?

If history is missing, check the original browser or device first, then export important invoices earlier in future workflows.

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